Coverage of Warranty
QJ Cabinetry Inc will replace or repair kitchen cabinets that have been subject to defects in materials and workmanship from the date of purchase for a period of 1 year. Warranty is limited to the original purchaser, for residential applications only. This warranty is expressly limited to repair or replacement of the defective part at the discretion of QJ Cabinetry Inc and does not include labor for removal or replacement. This warranty does not extend to defects caused by improper handling, storage, installation, assembly or disassembly, intentional damage, product modifications, exposure to the elements including humidity which may result in warping or splitting, accidental misuse, abuse, or negligence. Natural woods may vary in texture, color, and wood grain, and exhibit subtle changes as they age. For example, wood joints may eventually have visible cracking around the joint area and cabinet colors may darken or lighten over time. Sunlight, smoke, moisture, household cleaners, and other environmental conditions may cause materials to vary from their original color and/or to warp, split or crack. These variations are considered to be the nature of the material in relation to their environmental exposure and are not covered under this warranty.
Dry wood undergoes small changes in dimension with normal changes in relative humidity. More humid air will cause slight swelling and drier air will cause slight shrinkage. If you install our product in an extremely humid area or in a building without air-conditioning you can expect the cabinet components to change dimensionally. This change is usually more in width than height. The cabinets are designed to accommodate some of this dimensional change and most cabinets feature hinges with significant adjustability. Please note that if you leave your cabinets in direct sunlight that over time the color can fade, this is not a manufacturing defect and thus not covered under our warranty.
There are three reasons why cabinet doors may warp or appear warped.
- Doors may warp a small amount soon after installation because cabinets are taken from a controlled factory environment and placed in a different environment. Warped doors will generally straighten out after a new home goes through a complete heating and cooling season. The manufacturer requires that doors go through a complete heating and cooling season before replacements are considered. NOTE: A hinge adjustment will improve the fit of the door as the cabinet progresses through a heating and cooling season.
- Improperly installed cabinets can cause doors to appear warped. The manufacturer requires that doors be tested for warp before replacements are considered. See step four.
- Improperly adjusted hinges can cause doors to appear warped. A hinge adjustment will improve the fit of the door. The manufacturer requires the doors to be tested for warp before replacements are considered. See step four.
- The best time to test a door is after a complete heating and cooling season. To test a door, lay the door on a flat surface and measure, to the nearest sixteenth of an inch, the gap between the surface and the door.
- Warped is indicated when:
- 12″ or less – gap is greater than 1/16″
- 13″ to 24″ – gap is greater than 1/8″
- 25″ to 41″ – gap is greater than 1/4″
Wood & Finish Characteristics
Graining differences, as well as normal color change, can be expected. Different wood species in all finishes exhibit color change when exposed to different types of light. Plywood, veneer, and MDF panels and accessories will stain differently than hardwoods and will vary in color, graining, sheen, and tone depths. All wood species will exhibit other characteristics, including knots, pinholes, sap runs, and darkening with age.
Painted woods offer a classic look for your cabinetry. The paint will develop hairline cracks in the finish, most notable around the joints – especially miter joints. This is a result of natural expansion and contraction of the wood. With that, MDF center panels are commonly used with painted door styles to help with the stability of the door. Painted doors require more maintenance for chips, marks, residue from normal kitchen use, and hand/fingerprints. Paint may have a slight difference in tones between doors, drawer fronts, face frames, and moldings.
Glazing is most apparent in contours where “hang-up” would occur (areas where the Glaze ‘gathers’ and is more visible). The glaze adds depth, dimension, and an understated sheen. Glazing results in each piece being unique and individualized. When choosing to glaze please understand that each cabinetry component will have a finish appearance that is slightly different from the next. Glazing over lighter stains will result in more noticeable variation than over darker base stain colors. Painted doors that are glazed also commonly use dimensionally stable MDF in lieu of solid wood for center panels to add stability against seasonal thermal dimensional changes. Glazing marks may appear outside of the general `hang up` area. Additional maintenance may be required for painted doors against chips, marks, hand/fingerprints, and residue from normal kitchen use.